Office for National Statistics

“We are not the user”: How consultation and continuous improvement drive the ONS website

Creating the best website for every user to easily find what they’re looking for is a challenge for statistical agencies worldwide. From expert analysts looking for obscure datasets to casual visitors seeking quick facts on topical subjects, the ONS website must cater for some wildly different user needs. But as Andy Dudfield explains, those needs continue to shape the site’s evolution. 

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Basket of Goods 2019 – measuring inflation and tracking changing consumer trends

It’s that time of year when the ONS updates its famous ‘Basket of Goods and Services’. This time around there’s some notable additions and removals, which once again help to underline changing consumer purchasing behaviour.

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